personalization with linga pos

How to Personalize the Restaurant Customer Experience

Don Rua Blog, Restaurant Management 0 Comments

When you operate a restaurant, there are hundreds of questions you will encounter. One of the most important questions, which many restaurateurs neglect to ask: How am I making my guests feel special? Whether you are running a QSR or a four-star fine dining restaurant, it is your job to make every guest feel special and provide the best possible dining experience. An excellent way of doing this is by adding personal touches. Three Ways …

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3 Tips for Restaurants Handling Bad Reviews

Jeff Quinn Blog 0 Comments

While bad reviews are not as inevitable as death and taxes, they indeed land somewhere in the top ten things a business will have to face. Restaurants are no different. While you may do your very best to deliver great food, pleasant ambiance, and excellent service, eventually your establishment will either fall short or come across a customer who just wants too much. Whatever the reason, knowing how to handle a bad review is critical …